Office of the Chief Information Officer

The Office of the Chief Information Officer's mission is to foster an environment in which information and technology are used to support small businesses.

About our office

Guiding principles

  • Develop partnerships within SBA and with external organizations to help us focus our resources on strategic activities;
  • Seek to earn our partners’ trust through our professionalism, honesty and integrity;
  • Foster a people-first environment based on trust;
  • Use teamwork to deliver comprehensive solutions;
  • Design our products and services for flexibility and growth;
  • Believe that continuous learning about business and operations help us deliver better products and services;
  • Strive for the continuous improvement of its own processes to better position itself to support information needs;
  • Recognize how our fiscal responsibility helps meet our financial targets and benefits our shareholders; and
  • Deliver on our commitments.

Background

SBA's Office of the Chief Information Officer was established on December 1, 1998, in accordance with statutory and policy requirements stemming from the Clinger-Cohen Act and the Paperwork Reduction Act of 1995.

The Chief Information Officer (CIO) is responsible for strategic execution and management of Agency-wide functions and reports to the SBA Administrator and Deputy Administrator.  The CIO also chairs the Business Technology Investment Council (BTIC), composed of senior Agency executives and district office directors. The BTIC is charged with overseeing the selection, control and evaluation of SBA’s major IT investment initiatives.

OCIO staff and managers cover a broad information technology landscape, including day-to-day operations and oversight of SBA’s systems, the development, management of information management and data, the investment, planning and oversight of SBA's systems, as well as systems performance and employee competency assessments.

Leadership

Resources

Contact us

Office of the Chief Information Officer
409 3rd St. SW, Suite 4000
Washington, DC 20416

Phone: 202-205-6708(Link opens phone app)

Last updated February 10, 2025