SCORE Zeroing in on Specific Soft Skills for the Workplace

Event description

In this training I cover communication, teamwork, emotional intelligence, customer service, conflict resolution, respect & civility. It’s created for front-line workers that have to deal with customers and each other every day.

Presenter: Alan Bernstein

Alan Bernstein, SHRM-SCP is owner and Chief Human Resource Consultant of HR Office Savers, Inc. Alan advises small business clients on employment practices and Human Resources solutions related to staffing, compliance, employee relations, compensation, outplacement, and more.        

Alan serves on the Executive Committee of HR Florida State Council as Council Secretary. He is a Board Member of LEAD Brevard, past president of the Space Coast Human Resources Association, and teaches the HR Certification preparation class for SHRM-CP and SHRM-SCP at Eastern Florida State College. Additionally, he has been voted Best Consultant on the Space Coast, HR Florida Volunteer of the Year, and Melbourne Regional Chamber of Commerce Ambassador of the Year. Alan is active with his local community and provides free resume writing and job search seminars to local non-profits virtually and in-person.

Prior to launching his business in 2018, Alan held a series of Human Resource leadership positions of increased responsibility. He has worked across many areas of human resources, with extensive experience in delivering strategic staffing and retention plans for both small and large organizations throughout his career. He holds a bachelor’s degree in psychology from The University of Buffalo, is Six Sigma Green Belt Certified, and is a Senior Certified Professional with the Society of Human Resource Management. Originally from New York, Alan and his family have resided in Central Florida since 2016.