Customer Communication Tips to Protect Your Business
Date and time
-
Organizer
Kenya Wiedemann
kenya.wiedemann@scorevolunteer.org
248-313-8863
Host organization
SCORE SE Michigan
Type of event
Resource Partner event
Event description
Are you protecting your small business legally when you communicate?
Join our discussion panel to learn what you should put in an email to customers and/or suppliers, how to add appropriate language to your invoices and much more.
- Clear documented policies for customer service
- Are your responses prompt and clear about mediation?
- Is your language that you use for products or services protecting your small business?
- Are your data collection practices transparent?
- How are you protecting your IP, copyrights and trademarks?
- What are you planning to communicate to your customer base when you retire?