Supervisor Skills for the Modern Manager
Date and time
-
Event cost
$199.00
Organizer
Trudy Lawrence
tlawrence@georgiasbdc.org
478-757-3609
Host organization
UGA SBDC
Type of event
Resource Partner event
Event description
This course is designed for business owners that supervise employees or have employees that supervise other employees. Through this program, participants will help owners and supervisory employees become better managers. Participants will be exposed to management styles, communication styles, social styles, situational awareness, time management, hiring, training and the progressive discipline process to help employees improve and reduce turnover. This class exposes participants to what constitutes as quality customer service and how to implement a strong customer service program.
LEARN HOW TO:
- Identify traits of a good manager
- Use communication styles
- Identify social styles and situational awareness
- Optimize your time management
- Hire, train and manage people
- Identify what great customer service looks like