Fraud Mitigation Oversight Evaluation

This formative evaluation of the U.S. Small Business Administration’s (SBA) Fraud Mitigation Oversight was conducted using a range of evaluation methodologies, including a document review of relevant SBA materials, a literature review of best practices in fraud risk mitigation, interviews with SBA stakeholders, development of current- and future-state process maps, key metric development, an evaluability assessment, and three participatory data analysis sessions. 

The evaluators found that the SBA’s efforts align with many best practices in fraud mitigation, and ongoing business process improvements will help the SBA continue to mature its fraud risk management efforts. Additionally, leveraging existing systems and infrastructure to standardize the tracking of key metrics will prepare the SBA for a future outcome evaluation of the FRMB’s role in fraud risk prevention, detection, and response across the agency. 

Finally, establishing a clear feedback loop with program offices throughout the Fraud Risk Assessment process and increasing SBA-wide knowledge and awareness of fraud risk mitigation through ongoing training and communication will continue advancing the agency’s fraud risk maturity.