Using Relationships to Grow Your Business Webinar

Event description

The most effective and inexpensive tool to grow any business is word of mouth advertising. Customers refer their friends and colleagues to individuals and companies they like the most and have the strongest relationships with. Most of what you do day-to-day at work should be tied to building relationships and keeping your customers happy and satisfied. The smartest companies of today continuously sharpen their focus on this area because good relationships create loyal customers, and loyal customers create repeat business- over and over again. In fact, data shows that most customers are not only loyal, but are also willing to pay more money and share more information with companies they have built strong relationships with. Learn how to create stronger relationships with your customers and create a win-win for everyone!

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact Sarah Espinosa at 910-672-2683 or sespinos@uncfsu.edu.